Shipping and payment
Shipping and packaging costs
Shipping is charged based on the value of your order and the payment method:
| Delivery Service Name |
Domestic shipping (Slovakia) |
International Shipping |
Delivery time (Slovakia) |
Delivery time (International) |
| Personal Pickup | Free | N/A | Based on phone call | N/A |
| Delivery to POST OFFICE | 4,50 € | 12,50 € | 1 - 4 days | 3 - 9 days |
| Delivery to Packeta Z-box – Pickup Points in Slovakia | 3,50 € | 3,50 € | 1 - 4 days | N/A |
| Delivery by Packeta Courier | 6,00 € | 9,00 € | 1 –3 days | 3 - 6 days |
Cash on delivery fee 1.20 EUR
With Packeta Box and GLS Parcel Locker, you’ll have your package within four working days at the best price. Have it delivered to one of the delivery boxes and pick it up 24/7 for three days (if not collected, the package will be sent back to us). We’ll notify you by SMS when the package is ready for pickup.
Advance payment means online banking payment via your bank (currently we offer payments through GoPay – Visa, Visa Electron, MasterCard, Maestro). You can also pay via mobile using Apple Pay and Google Pay. It’s important to have online payments enabled on your card. If you’re unsure, please check this with your bank.
For maximum security when paying through the online terminal, your card information is not provided to us but directly to the bank (in the case of E-commerce, this is GoPay), which only sends us confirmation of the completed payment.
The stated delivery time starts from the day the package is dispatched from our warehouse. We’ll inform you of this by email.